Relationship Manager III - C&IB at PNC | The Muse (2024)

AT PNC
PNC

Denver, CO

CO Salary Range: USD 92,000.00 - 185,150.00 per year

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Relationship Manager III - C&IB within PNC's Commercial Banking organization, you will be based in Denver, CO.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.

Commercial Banking provides financial services, both in and out of PNC's branch footprint, to companies with sales from $5 million to $50 million. You will be a trusted advisor within a fast-paced, ever-changing environment. Your ability to identify and cultivate relationships will support building networks within the marketplace. You will serve as a strategic partner to clients by adding value and providing best-in-class products and business solutions. Your dedication to growing your portfolio through new and innovative approaches, while embracing continuous opportunities for improvement, will support you and your team's success. In addition, utilizing technology platforms to prospect, network and communicate will differentiate you from other bankers within the industry.

Job Description

  • Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with advanced levels of risk and complexity of needs. Works independently and may mentor other team members.
  • Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
  • Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Drives client engagement and loyalty. Generates ideas and best practices within Relationship Management and may mentor others.
  • Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
  • As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Book Of Business, Client Relations, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities

Competencies
Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy

Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $92,000.00 - $185,150.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 08/09/2024, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Client-provided location(s):

Denver, CO, USA

Job ID:

PNC-R170433
Employment Type:

Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Life Insurance
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
  • Vacation and Time Off

    • Paid Vacation
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Pension
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

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Relationship Manager III - C&IB at PNC | The Muse (2024)

FAQs

What does a relationship banker do at PNC? ›

Responsible for managing and growing Business Banking relationships under 1MM in sales revenue. Takes action, using customer information from various sources and translates to actionable sales strategy and tactics.

What does a private banking relationship manager do? ›

About This Job

The main purpose of this job is to develop, manage, retain and expand client relationships within the affluent market segment with responsibility for loan and deposit growth, revenue generation, and revenue growth.

What is this relationship manager? ›

What Is a Relationship Manager? Relationship managers work to improve business relationships with partner firms and clients. Relationship management is generally divided into two fields: client relationship management and business relationship management.

What does a Citigold relationship manager do? ›

Ensure coverage of all relationships through customer engagements, risk profiling and financial planning. Organize Citigold customer events to enhance customer bonding.

Is a relationship banker a hard job? ›

Being a Relationship Banker can be a challenging role that requires a unique blend of financial acumen, interpersonal skills, and multitasking abilities.

What is the highest salary for a relationship banker? ›

Top paying industries

The top 2 paying industries for a Relationship Banker in United States are Information Technology with a median total pay of $68,913 and Financial Services with a median total pay of $49,658.

Is a relationship manager's job stressful? ›

Being a Relationship Manager can be a demanding and potentially stressful job, as it involves managing client relationships, meeting sales targets, and often dealing with complex financial matters.

Is relationship manager a good position? ›

The job of a relationship manager is great. However, a relationship manager's job comes with its own set of challenges. They make great money and are in a great position to advance their careers in the future. If you have all the traits mentioned above, you can become a relationship manager in the banking sector.

How do relationship managers make money? ›

The top 5 paying industries for a Relationship Manager in California are Information Technology with a median total pay of $148,538, Human Resources & Staffing with a median total pay of $145,468, Manufacturing with a median total pay of $118,840, Financial Services with a median total pay of $116,454, and Media & ...

What is the career path of a bank Relationship Manager? ›

With experience, Relationship Managers can move into senior positions, such as Senior Relationship Manager or Relationship Director, where they handle larger and more complex client portfolios. Some may also specialize in areas like wealth management, corporate banking, or commercial lending.

Why should you be hired for Relationship Manager? ›

For relationship management positions, it's important to hire people who will work to increase client satisfaction, achieve quotas and maintain the company's good reputation. An academic background in Business Administration is usually preferred, but previous sales and account management experience is more essential.

Is relationship manager a banker? ›

A relationship manager in a bank is a specialised financial advisor who assists valuable customers in achieving their financial goals. A good banking relationship manager should possess extensive knowledge of the bank's products and services.

What is expected from a relationship manager in bank? ›

Their main objective is understanding client needs, providing exceptional customer service, and fostering loyalty and satisfaction. Relationship managers work closely with clients to meet their needs, anticipate future requirements, and identify opportunities for upselling or cross-selling.

What is the role of relationship manager in private bank? ›

It is a central position that collaborates with the mid-office and the specialists. The aim of the RM is to identify business opportunities for the bank. The RM takes on the function of the client's 'trusted advisor', bringing value and relevance to the relationship.

Is a relationship banker the same as a teller? ›

They assist clients in understanding and selecting various banking products and services, such as loans, investments, and accounts, tailoring these offerings to individual financial goals. A Teller primarily focuses on transactional tasks, such as processing deposits, withdrawals, and cashing checks for customers.

What is the next position after relationship banker? ›

It's common for a Relationship Banker to become a Teller, Finance Officer, Credit Analyst, Relationship Specialist, Financial Services Representative, Small Business Banker, Member Service Representative or Loan Clerk.

What is relationship banking to do? ›

Relationship banking is a customer-centric approach to banking that aims to build long-term relationships with clients by focusing on their individual financial needs and goals.

What is the difference between a relationship banker and a personal banker? ›

A relationship banker, also known as a personal banker, is the liaison between the customer and the financial institution, building and maintaining that relationship and offering advice on everything from personal and business accounts to investments, loans and trust management services.

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